Terms and Conditions

Purchase process

When browsing our website https://saharamondo.com/?big= you have the possibility to buy software licenses, which we show in the section "Shop".

You have a shopping cart that is in principle empty. When there is a license you are interested in buying, add it to the cart. Once you have added the licenses you want, within the cart choose the option "Finish shopping".

You will then be asked to fill in a form with your personal details including your email address. It is to this email address that we will send the products you purchase.

When you have filled in the data you will select the option "Confirm purchase" and then choose the payment method. You can choose between paying by card or paying with a Paypal account.

As these are 100% digital products, we do not send any physical products such as DVD, CD or any other material support.

We will simply send you an electronic invoice with the product key for each and every software license you have purchased.

Once we receive the payment of the order we commit ourselves to send you the product key within 24 hours.

Product key, what is it?

The product key is a 25-digit alphanumeric key that activates a computer program.

In our software license shop you can buy product keys for all kinds of programs and follow the instructions we show in the same website to download the ISO images or installation files of the program for which you have bought the product key. The ISO images must be downloaded by each individual. We will provide you with the web address where you can download an original copy of the program.

The websites that we will indicate to you are the official download sites for each of the software programs.

Activate a software program with a product key

Activating a software product is the procedure to follow so that a user can exploit a software tool by acquiring a key and its respective license that allows him to exercise his right to exploit that resource.

To give an example, if we don't activate Windows 10 pro, besides that Windows will constantly remind us, we won't be able to benefit from all the features and advantages that it is supposed to offer, so we wouldn't be taking advantage of it one hundred percent, it would be as if the application was "capped".

Guarantees

The software licenses we offer our customers are purchased from verified vendors. These are fully valid licenses obtained mostly at resale. We also purchase licenses directly from the manufacturer.

Once payment has been received from us, you have 5 working days to verify the license. After this time, you lose the right to any disability claims.

Defective licenses

In case the license does not work properly, please contact us via email at info@licenciasdesoftware.tienda

We do not guarantee the return in all cases but we will put all our will in solving the problem.

If the problem is our responsibility, we will offer you a new license. If the second one does not work, we will offer you a third one on the condition that we install it ourselves.

We do not give refunds on license fees.

Withdrawal

- The right of withdrawal for software licenses is not applicable.

- We do not issue refunds on licenses that are valid.

Legal information for the purchase and use of Microsoft products

Important notice: According to Microsoft's license terms, the product key is only intended for one activation. The duration of use is not restricted, as long as the product is used on the same device. If the computer is formatted, rebooted, or if changes are made to the hardware, there is no longer a guarantee that the license key will continue to work on the computer.


From LDESOFTWARE we recommend linking the license to a Microsoft account, this way if you format or make changes to the hardware, you only have to sign in with your Microsoft account for the software to be activated automatically. This way you will not lose your license after making the changes.

Activating the key on multiple devices is prohibited, see Microsoft's terms of use https://www.microsoft.com/en-us/legal/intellectualproperty/copyright/default.aspx

See also the Microsoft data privacy statement
https://privacy.microsoft.com/en-us/privacystatement . You can find the license terms for your product at https://www.microsoft.com/en-us/useterms . There you can select the product for which you are purchasing the product key and view the license terms in detail.
We are selling a legally purchased product.


In case the product has been labeled as OEM in the description, the corresponding
copy of the software for which you are purchasing the license key has been removed or disabled from all devices, data media and other storage locations including the cloud services.

In case the product was not labeled with OEM in the description, the original buyer also received only the product key and the manufacturer's software was downloaded. Also in this case, the copy associated with the product key has been removed or disabled from all devices, data media and other storage locations including cloud services.

You are allowed to download and install available enhancements and software updates from the manufacturer's website.


The author of a 'software' cannot oppose the resale of "second-hand" licenses that allow the use of his programs downloaded from the Internet. The exclusive right to distribute a copy of a computer program covered by such a license is exhausted on its first sale.

By purchasing the product key, you receive the right to use the program properly.

The purchase, distribution and use of the OEM versions are completely legal in Europe. Marketing OEM versions independently of the respective hardware is legally permitted.

Forms of payment

We offer the following forms of payment:

Payment by card (VISA, Mastercard or accepted by the payment management company Redsys)

Payment with Paypal (This means of payment entails supplements, surcharges or commissions derived from the expenses it generates)

Conflict resolution

Our entity is a member of Confianza Online (non-profit association), registered in the National Register of Associations Group 1, Section 1, national number 594400, CIF G85804011, Calle Castelló 24, Esc 1 2° izq., 28001 Madrid (Spain), telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39 (www.confianzaonline.es).

These General Conditions are governed by Spanish law. Likewise, in compliance with the provisions of the Law on Alternative Dispute Resolution, we inform consumers that, as a member entity and under the terms of the Code of Ethics, users can go to Confianza Online for the alternative resolution of any disputes (https://www.confianzaonline.es/consumidores/como-reclamar/formulario-reclamaciones/).

If they concern electronic transactions with consumers, or data protection when related to this area, complaints will be resolved by the Online Confidence Mediation Committee, accredited for the alternative resolution of consumer disputes. If the complaints are about digital advertising, or about data protection when related to this area, they will be submitted to the Self-Control Advertising Jury. We also remind you that you can access the online dispute resolution platform of the European Union by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show".